Privacy policy
# Privacy Policy — Your Number Code
**Last updated: 22/09/2026**
## 1. Who we are
Your Number Code ("we", "us", "our") is a digital business operated by an individual based in Hungary.
We are the data controller responsible for the personal information described in this Privacy Policy.
Website: https://yournumbercode.com
Contact: info@yournumbercode.com
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, purchase a Love Clarity Report, complete our questionnaire, or otherwise communicate with us.
## 2. What personal information we collect
Depending on how you use our website and services, we may collect:
- Your name or birth name;
- Your date of birth;
- Your email address;
- Your questionnaire responses and other information you voluntarily provide when completing your personalized report questionnaire;
- Order, transaction and payment-related information;
- Information necessary to provide access to your purchased Report;
- Technical information about your device, browser and interaction with our website;
- Information collected through cookies, pixels and similar technologies for website functionality, measurement and advertising purposes.
Payment card details are processed by Shopify and its relevant payment providers. We do not store your full payment card details.
Please do not provide information that is unnecessary for your Report, particularly sensitive personal information such as detailed medical information, financial information, passwords, government identification numbers, or other highly sensitive information.
## 3. How we use your information
We use personal information for the following purposes:
### Providing your Report
Your name, date of birth, questionnaire responses and related information are used to analyze the information you provide and generate your personalized Love Clarity Report.
### Processing your order
We use your contact and order information to process your purchase, provide access to your Report, and manage customer support.
### Delivering communications
We use your email address to:
- Confirm and manage your order;
- Provide access to your questionnaire;
- Notify you when your Report is ready;
- Provide access to your Report;
- Respond to customer-support requests.
### Marketing
We may use your email address to send marketing communications only where we have an appropriate legal basis, including your consent where required.
You can withdraw your consent or unsubscribe from marketing communications at any time.
### Website operation and measurement
We use technical information, cookies and similar technologies to operate, secure and improve the website and to measure advertising and website performance.
## 4. Legal bases for processing
Depending on the purpose, we rely on one or more of the following legal bases under the UK/EU GDPR and applicable data-protection law:
- **Contract:** where processing is necessary to provide the Report or fulfil your purchase;
- **Legal obligation:** where we are required to retain or process information to comply with applicable legal or accounting obligations;
- **Consent:** where we ask for your consent, including for certain marketing activities;
- **Legitimate interests:** where necessary for purposes such as website security, fraud prevention, customer support, service improvement and appropriate business administration, provided those interests are not overridden by your rights.
Where processing relies on consent, you may withdraw that consent at any time.
## 5. AI-assisted Report generation
Information you provide through the questionnaire may be processed using third-party artificial intelligence services to assist with analyzing your responses and generating your personalized Report.
We use Anthropic's API as part of this process.
The information is used to provide the service you have purchased and is not used by us to make decisions about your eligibility for credit, employment, insurance, housing or other similarly significant matters.
The Report is intended for personal reflection and entertainment and is not a medical, psychological, legal or financial assessment.
## 6. Who we share information with
We may share personal information with service providers that help us operate the website and provide the Report, including:
- **Shopify** — ecommerce platform, checkout, order management and payment processing;
- **Anthropic** — AI-assisted analysis and generation of the personalized Report;
- **Resend** — transactional and Report-delivery email services;
- **Render** — hosting and operation of our application and Report-generation infrastructure;
- **Meta** — advertising measurement and marketing services through our Shopify/Meta integration, where applicable.
These providers process information according to their respective terms, privacy policies and applicable contractual arrangements.
We may also disclose information where required by law, legal process, or to protect our rights, customers, systems or property.
We do not sell your personal information.
## 7. Cookies and advertising technologies
Our website uses cookies and similar technologies that are necessary for website functionality, security and checkout.
We may also use analytics, advertising and measurement technologies, including technologies provided through Shopify and Meta, to understand website activity, measure advertising performance and improve our marketing.
Depending on the technology and applicable law, certain cookies or similar technologies may require your consent.
You can control cookies through your browser and, where provided, our cookie-consent controls.
## 8. International data transfers
Some of the service providers we use may process personal information outside Hungary or the European Economic Area.
Where personal information is transferred internationally, we rely on appropriate safeguards required by applicable data-protection law, such as adequacy decisions, standard contractual clauses or other legally recognized transfer mechanisms where applicable.
## 9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information relating to orders and transactions may be retained for as long as necessary to comply with applicable tax, accounting, legal and dispute-resolution obligations.
Questionnaire responses and information used to generate your Report are retained for as long as reasonably necessary to provide the service, maintain access to your Report, provide customer support, resolve disputes and meet applicable legal obligations.
Where information is no longer required for these purposes, we may delete or anonymize it.
Different service providers may retain information according to their own applicable retention periods and policies.
## 10. Your data-protection rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Request restriction of processing;
- Object to certain processing;
- Request portability of certain personal information;
- Withdraw consent where processing is based on consent.
To exercise your rights, contact:
**info@yournumbercode.com**
We may need to verify your identity before responding to a request.
We will normally respond to valid data-protection requests within one month, subject to applicable legal extensions.
## 11. Complaints
If you believe that we have processed your personal information unlawfully or have not adequately addressed your concerns, you may lodge a complaint with the competent data-protection supervisory authority.
As the business is operated from Hungary, the relevant supervisory authority is:
**National Authority for Data Protection and Freedom of Information (NAIH)**
Website: https://www.naih.hu/
Email: ugyfelszolgalat@naih.hu
Address: 1055 Budapest, Falk Miksa utca 9–11, Hungary
You may also have the right to complain to a data-protection supervisory authority in the country where you live or work, or where you believe an infringement occurred.
## 12. Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
## 13. Children's privacy
Our services are intended for adults.
We do not knowingly collect personal information from children for the purpose of providing our services.
If you believe that a child has provided personal information to us, please contact us at info@yournumbercode.com.
## 14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data-processing practices.
The "Last updated" date at the top of this Privacy Policy indicates when the policy was most recently revised.
## 15. Contact
If you have questions about this Privacy Policy or how we process personal information, contact:
**Your Number Code**
Hungary
**Email:** info@yournumbercode.com